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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Suchit Malla

October 2, 2026

5 out of 5 rating by Suchit Malla
"Thanks a lot for your help Lilly. It was seamless transition to Statefarm from my old insurance with better pricing and quotes."
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J ALLEN

October 1, 2026

5 out of 5 rating by J ALLEN
"The young lady who answered my call was very pleasant, knowledgeable and answered all my questions before I asked them. I deal with Two other State Farm offices and your staff is exemplary. Always a pleasure to work with them."
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Mario Lopez

September 30, 2026

5 out of 5 rating by Mario Lopez
"Lilly Martinez was very helpful in helping me with the process of being insured. She walked me through the steps. She was able to provide all the options available to me. Hands down the best interaction I ever had. All should be the way Lilly is while helping to make life easier. God bless you and wish you the best"
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Quint Hines

September 28, 2026

5 out of 5 rating by Quint Hines
"Great customer service and ongoing support."
We responded:
"Hi Quint,
Your review truly means a lot! We pride ourselves on getting to know our customers and being there when they need us. Thank you for being part of the Angelica Vasquez State Farm family!"
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Saajan Bhakta

September 26, 2026

5 out of 5 rating by Saajan Bhakta
"Kat Burton was absolutely amazing to work with! Her emails and replies were always incredibly fast, and she took the time to actually educate me along the way instead of just giving me numbers and options. She helped me really understand the coverage and find the right balance between keeping my premiums reasonable and making sure I had the protection I needed.

She was responsive, patient, knowledgeable, and genuinely cared about finding the best fit for my situation. Such a great experience from start to finish. I would highly recommend Kat to anyone looking for someone who makes the insurance process easy and actually enjoyable!"
We responded:
"Thank you, Saajan!!! We love seeing Kat get a shout-out like this! She puts so much care into helping our customers, and we’re delighted that your experience reflected that. We’ll make sure she sees your kind words!
"
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Danny Sauceda

September 25, 2026

5 out of 5 rating by Danny Sauceda
"It was a great experience talking to Kat today, she was very knowledgeable and helpful."
We responded:
"Way to go, Kat! 🎉 We love hearing when our team members make a difference for our customers. Thank you for sharing your experience and trusting us with your insurance needs."
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Molly Witt

September 25, 2026

5 out of 5 rating by Molly Witt
"Kat was very helpful in helping me understand confusing insurance policies!"
We responded:
"Personalized service is something we care deeply about, and Kat is wonderful at delivering it. We’re so pleased she made your experience a great one. Thank you for the kind review!"
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Laura Hernandez

September 24, 2026

5 out of 5 rating by Laura Hernandez
"A very nice experience"
We responded:
"Short, sweet, and five stars—we love it! ⭐ Thank you for supporting Angelica Vasquez State Farm. We’ll be here whenever you need us."
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Nia Hodge

September 24, 2026

5 out of 5 rating by Nia Hodge
"Kat did an awesome job assisting me with my life insurance. She was attentive, had a positive attitude and went the extra mile to ensure I had the best experience. I’d recommend her a million times over to anyone seeking help with insurance needs!! 😊"
We responded:
"Nia, I'm thrilled to hear about your fantastic experience with Kendall for your renters insurance needs! Her attentiveness and dedication truly set her apart! We're grateful for your recommendation and look forward to assisting you with any future insurance needs! Thank you for choosing us!

- Angelica Vasquez - State Farm Insurance Agent, Houston, TX"
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Haoyang Yu

September 24, 2026

5 out of 5 rating by Haoyang Yu
"Kat was incredibly helpful and informative during my exchange with her. She simplified the process of purchasing renters insurance for me."
We responded:
"This is such great feedback—thank you! Kat is committed to making every customer interaction helpful and welcoming, and we’re delighted to know you had such a great experience."
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MnM Mia

September 24, 2026

5 out of 5 rating by MnM Mia
"Kat Burton has amazing energy. She didn't annoy me with complicated terms and conditions and shot it straight with banter and humor. I really appreciated her customer service and authentically kind approach to the process."
We responded:
"What a fantastic review! Kat truly enjoys helping our customers, and we’re so glad you had an experience worth sharing. Thank you for your kind words and for choosing Angelica Vasquez State Farm!"
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Alonso Garcia

September 23, 2026

5 out of 5 rating by Alonso Garcia
"The service at this statefarm has gotten much better! In the past ive had issues while trying to sort out insurance benefits and such. Recently they've gone out of their way to deliver excellent CS. I work long hours and Kat the employee that helped me out. Managed to resolve all the insurance issues I had in the small window of freetime I have during the day. She called right at the appointed time and we were done with enough time for me to enjoy my break. Excelente servicio."
We responded:
"Thank you for the five stars and the special mention of Kat! ⭐ We’re thrilled that you received the friendly and attentive service we want every customer to experience. We appreciate you choosing us!"
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Alma Nava

September 22, 2026

5 out of 5 rating by Alma Nava
"Kat was so helpful and very professional !"
We responded:
"Thank you Alma for taking the time to give Dvontae a 5 Star Review !"
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gene Montgomery

September 22, 2026

5 out of 5 rating by gene Montgomery
"Kat Burton and Lilly Martinez were professional and easy to speak with!"
We responded:
"A 2-fer! We’re so pleased to hear about your experience with Kat AND Lilly! Making insurance conversations easier to understand is important to our team, and your feedback lets us know we’re delivering on that goal. Thank you!"
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Hanna Moroz

September 21, 2026

2 out of 5 rating by Hanna Moroz
"I am disappointed with this selling strategy."
We responded:
"Hi Hanna, we have received your feedback and are sorry to hear that you were dissatisfied with your experience. Our approach is to be transparent about coverage options and help ensure our customers have appropriate protection for their needs. Coverage decisions are always the customer’s choice and can be modified or canceled at any time. We appreciate your feedback and thank you for trusting our agency for the past four years."
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Jazmine -

September 21, 2026

5 out of 5 rating by Jazmine -
"Kat has been very helpful with questions and on top of updates regarding my insurance, it's a pleasure working with her."
We responded:
"We appreciate you recognizing Kat! Taking the time to listen, answer questions, and provide helpful guidance is a big part of how we serve our customers. Thank you for trusting our team!"
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Yariel Cruz Delgado

September 17, 2026

5 out of 5 rating by Yariel Cruz Delgado
"Angelica was professional, helpful, and took the time to make sure I understood everything. She made the insurance process simple and stress-free, and I really appreciate her customer service and attention to detail. I highly recommend Angelica and her State Farm office to anyone looking for someone they can trust!"
We responded:
"Yariel,
Thank you for sharing this! ❤️ Creating a welcoming experience and giving each customer the individual attention they deserve is incredibly important to our team. We appreciate your confidence in Angelica Vasquez State Farm!"
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deidra brown

September 15, 2026

5 out of 5 rating by deidra brown
"Kat was great. Very professional and explains all details regarding the health coverage. Thank you Kat for your help on my auto policy."
We responded:
"We appreciate you taking the time to leave this review! Helping customers navigate their insurance options with friendly, personalized service is exactly what we strive for. Thank you for trusting our team!"
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A torres

September 11, 2026

5 out of 5 rating by A torres
"Lily help me out to change to state farm insurance.
She was Amazing. She got me all the discounts avaible and answer all my questions."
We responded:
"There’s nothing better than seeing one of our team members mentioned by name! Lilly works hard to make sure our customers feel taken care of, and we’re so glad she did just that for you."
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Orman and Leddie Wilson

September 11, 2026

5 out of 5 rating by Orman and Leddie Wilson
"Kat was very helpful & pleasant to talk to. She sent our billing info immediately by email."
We responded:
"This one is going straight to Kat! 😊 Thank you for taking the time to recognize the service she provided. We’re lucky to have her on the Angelica Vasquez State Farm team."
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Shayma Toujani

September 10, 2026

5 out of 5 rating by Shayma Toujani
"Kat was a great help and such a joyful person. I loved talking to her and she was going above and beyond to make sure we are satisfied with the service."
We responded:
"Nothing makes us happier than seeing one of our team members recognized by a customer! We’ll make sure Kat sees your kind words. Thank you for your business and your wonderful review!"
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Linda Long

September 10, 2026

5 out of 5 rating by Linda Long
"Wonderful experience as always.I hung up from this call with a smile on my face. Thank you Anna Marie."
We responded:
"A smile on your face is music to our ears! Anamaris stives to make every customer interaction helpful and welcoming, and we’re delighted to know you had such a great experience."
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Vg Creative

September 9, 2026

5 out of 5 rating by Vg Creative
"⭐️⭐️⭐️⭐️⭐️
I had a great experience working with Kat at Angelica’s State Farm office. Kat was extremely helpful, professional, and kind throughout the entire process. She took the time to speak with me, helped make sure my documents were submitted for review, and kept me informed about what to expect next. I really appreciated how easy she was to communicate with and how genuinely helpful she was. Excellent customer service and a great reflection of Angelica’s team. Thank you, Kat!"
We responded:
"Personalized service is something we care deeply about, and Kat is wonderful at delivering it. We’re so pleased she made your experience a great one. Thank you for the kind review!"
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FELIX ORTIZ

September 8, 2026

5 out of 5 rating by FELIX ORTIZ
"Katt is AMAZING she is so easily to talk to. I felt like I was talking with an old friend while drinking coffe together. Angelica you did an excellent job by hiring Katt. From now on Katt is my go to person if I have any issues. SUPER THANK YOU Katt for being a sweetheart off a person. Keep up your outstanding work."
We responded:
"Thank you Felix!"
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Jazania Valdez

September 4, 2026

5 out of 5 rating by Jazania Valdez
"Kat helped me with a new car insurance quote, I was able to add my car insurance to my rental policy at a reasonable price. The process was fast and straightforward."
We responded:
"Thank you for the wonderful feedback! Taking the time to listen, understand your needs, and provide personalized service is exactly the experience we strive to deliver. We’re grateful to have you as a customer!"